kingexchange
kingexchange
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This app is available for your device
kingexchange
This app is available for your device
Contact
+91 3133150279
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kingexchange?
To log in, open the app and enter your registered mobile number to receive an OTP verification. This will verify your identity and log you in, eliminating the need for a password or email login. Once verified, you can easily access the app without any additional login credentials.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is strong by checking your signal. Wait for a proper signal, then click "send OTP" and wait for the time to pass. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number, but if it has changed, send your updated KYC details to customer support via email. This will facilitate the transfer of your account. The customer support team will assist you in shifting your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once the new version is installed, you can start playing as usual.
Q1: What is the minimum withdrawal amount in the kingexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts collected. Users can only withdraw their actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This information is required for a smooth onboarding process. Once submitted, you can proceed with the next steps in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes experience delays, requiring a wait of up to 24 hours in those instances.
Q4: Why is the bonus balance not being withdrawn?
You can use the money earned from the bonus only for gaming purposes and cannot withdraw it. The bonus amount itself is not withdrawable, but any winnings you make while using it can be withdrawn. You can withdraw the winnings earned while playing with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the withdrawal issue persists, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can seek assistance from their customer care centre.
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